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User Journeys· 10 min

Partners: Sandbox to Production

The full partner lifecycle: application, sandbox integration, security review, certification, go-live, and support.

  1. 1

    Apply and get sandbox access

    Submit the partner application. Approved partners receive sandbox credentials immediately — sandbox mirrors production APIs with synthetic data and no PHI.

    bash
    https://developers.parkerapex.com/apply
  2. 2

    Build against sandbox

    Integrate against sandbox.api.parkerapex.com. Use the Sandbox Data Kit for deterministic synthetic patients and the sandbox stubs for Stedi and KONZA flows that would otherwise need live keys.

    bash
    https://developers.parkerapex.com/sandbox
  3. 3

    Pass the security review

    Production access requires a security review: credential handling, token storage, webhook signature verification, and data-retention practices. Findings must be resolved before certification.

    bash
    https://developers.parkerapex.com/security
  4. 4

    Complete certification

    Work through the certification checklist for each product you integrate. Checks run against your sandbox traffic, so complete each item end-to-end before requesting review.

    bash
    https://developers.parkerapex.com/certification
  5. 5

    Go live and monitor

    After certification, production scopes are enabled on your credentials. Monitor your integration health, usage, and rate limits from the portal; subscribe to status updates for incident notifications.

    bash
    https://developers.parkerapex.com/integration"text-cyan-300">-health
  6. 6

    Get support

    Support SLAs vary by product tier — see the rate limits & SLA table. Deprecations follow the published policy with advance notice on the changelog.

    bash
    https://developers.parkerapex.com/rate"text-cyan-300">-limits

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